FAQ

Frequently Asked Questions

 

 

Ordering & Products

 

Q: What kind of stickers do you offer? A: We offer a wide variety of stickers, including tangible stickers, digital download stickers, sticker books, and more! 

Q: Can I request a custom sticker design? A: Currently, we do not offer custom design services. However, we are always adding new designs, so keep an eye out for something you love! If there is something you are specifically looking for please message us so we can add it to out list of stickers to make!

Q: Do you offer bulk discounts? A: Yes! We offer discounts for larger orders. Please contact us with the specific sticker and quantity you're interested in, and we'll provide a quote.

 

Shipping & Delivery

 

Q: Where do you ship? A: We ship worldwide!

Q: How much does shipping cost? A: Shipping costs vary depending on your location and the size of your order. You can see the exact shipping cost calculated at checkout before you finalize your purchase.

Q: How long will it take to receive my order? A: Orders are typically processed and shipped within 5-7 business days. Delivery times vary based on your location:

  • Domestic (US): 3-7 business days

  • International: 7-21 business days. Please note that these are estimates, and actual delivery times may vary due to customs or unforeseen shipping delays.

Q: How can I track my order? A: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package's journey.

Q: My sticker arrived damaged or I received the wrong item. What should I do? A: We're so sorry to hear that! Please contact us within 7 days of receiving your order with a photo of the damaged or incorrect item, and we'll be happy to arrange a replacement or refund.

 

Returns & Exchanges

 

Q: What is your return policy? A: We want you to be thrilled with your stickers! If you're not completely satisfied, you can return unused stickers in their original condition within 14 days of delivery for a full refund or exchange. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect. There are no returns on digital products.

Q: How do I initiate a return or exchange? A: To start a return or exchange, please contact us with your order number and the reason for the return. We'll provide you with instructions on how to send your item back.

 

Have a question that wasn't answered here? Feel free to contact us and we'll be happy to help!